Is this a scam: Duta Export


---- Updated on 29 Jan 2010 ----

Sometimes you just have to leave them alone and they would "hang themselves". We reported about this site after getting a mail from a reader.

After we posted the article below, the site owner came in to clarify and supplied their "address". So we removed this article and watched.

Today, the website is gone. We are not sure if it will come back up tomorrow, but if you are a customer, would you trust an online store that disappears overnight? As a customer, we do not accept reasons such as "bandwidth exceeded" or site down because the host shuts it down. So what happens to the products or the money that was paid? Would you get a heart attack if you've paid $500 for an item today, and see the site showing "bandwidth exceeded limit" tomorrow?

Well, my judgement was right the first time.

----- Earlier report below -----

We received a question as follows:

"I am from Ecuador and I am a business man who is importing goods.. One of them are electronics equipment. I found this page dutaexport.com  and I found you email in one page please, Could you help me to find out if this page is a fake one? I Can not find anything on internet information about dutaexport.com any feedback."

We did a quick check, and find that it is will risky dealing this site.

1) Barely 2 months old. The age does not imply that it is a scam straightaway, but its risky for foreign trading. If its local, I won't mind... but see para 2

2) They did not state a physical address. This is definitely a BAD sign. I would not buy and pay online even if its a "local" web company.

3) Most of the time, if they aren't hosted in the US, then their local host server information would tell us their most likely location. However, this is just a guess.

4) Instead of listing in major trade sites, this site is listed at what appears to be duplicate sites (based on the favicon), including tradeholding.com, foodstradeholding.com, www.southafricab2b.co.za

5) The website is built with opensouce Oscommerce software with a standard template bought from a template site. Anybody can build-up an ecommerce site easily these days. Its even easier to fill them up with fake products. I won't buy anything from any such sites with no contact information Except for a Contact Form.

algozone.jpg

6) What's worse, they even added a privacy mask over their domain name. That is a bad thing to do for business sites, where identity is important. Real business man wants the whole world to know their contacts. Only scammers try to hide everything (except hotscams.com).

=======
IP Location:
Indonesia - Indonesia - Www.jogjacamp.co.id
Response Code:
200
Domain Status:
Registered And Active Website
=======
   Domain Name: DUTAEXPORT.COM
Registrar: DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM

Whois Server: whois.PublicDomainRegistry.com
Referral URL: http://www.PublicDomainRegistry.com
Name Server: NS1.IDWEBHOST.COM

Name Server: NS2.IDWEBHOST.COM
Status: ok
Updated Date: 07-jan-2010
Creation Date: 08-nov-2009
Expiration Date: 08-nov-2010

=======

For foreign trade (import/export), we would recommend companies that are listed on established sites, such as Alibaba.com or Ecplaza, which requires businesses to be verified. This increases buyers' confidence and reduces the chance of getting scam. In conclusion, we would prefer to be careful when trading with a foreign company. If possible, pay them a visit to verify and get to know them, especially when importing large orders. Having said this, if there is no physical address written on any business website, we would NOT EVEN THINK about initiating any communication.

We are not affiliated to alibaba or ecplaza, both of which are established trade portals.


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Comments (10)

Les
Said this on 7-5-2010 At 07:20 pm

Re Samuel Hans,

Just got scammed by Samuel Hans from a company called FRUITCIBIKERS. Purchased bike products which never arrived!! Dont touch Fuitcbikers. Alibibaba and GongChang are absolutely riddled with scammers, there are no controls!!!

Said this on 5-18-2010 At 11:59 am

Pengen Web Sekolah Keren, Murah dan Promo Berhadiah Langsung berupa Hp ? Buat Aja

di JogjaCamp
Hanya dengan Rp 750.000 anda dapat paket jSchool Basic dan dengan Rp. 1.200.000

anda dapt paket jSchool Advanced dengan fitur lengkap
Produk sudah termasuk bonus hosting dan domain 1 tahun. Promo berlaku mulai tanggal

17 Mei 2010 sampai dengan tanggal 30 Juni 2010
Keterangan lebih lanjut hubungi jogjacamp.com

Said this on 5-18-2010 At 11:57 am

Pengen Web Sekolah Keren, Murah dan Promo Berhadiah Langsung berupa Hp ? Buat Aja

di JogjaCamp
Hanya dengan Rp 750.000 anda dapat paket jSchool Basic dan dengan Rp. 1.200.000

anda dapt paket jSchool Advanced dengan fitur lengkap
Produk sudah termasuk bonus hosting dan domain 1 tahun. Promo berlaku mulai tanggal

17 Mei 2010 sampai dengan tanggal 30 Juni 2010
Keterangan lebih lanjut hubungi jogjacamp.com

alex
Said this on 2-23-2010 At 09:48 am

i have made an order to duta export for items vallued at 500$,i got tracking number but the package is in hong kong from 20 january..so i belive it's a scam

HAmid
Said this on 2-7-2010 At 06:44 am

NOTE:

i had went  to China last month to find these sites(from alibaba.com and ecplaza.com) there are not any sites and companies as writed in alibaba and ecplaza about laptop!!!!!!!!!!!!!!!!

alibab and ecplaza are big scammers.

wayne
Said this on 2-2-2010 At 07:03 am

I payed through paypal no goods arrived as promised by Samuel Hans the so-called manager i have tracking number and parcell stopped in hong kong for over a week now ive been scamed by the looks of things any ideas on getting my 1200 pounds back.

Les
Said this on 7-5-2010 At 07:22 pm

Wayne, Just got scammed by Samuel Hans through his latest scam, a company called Fruitcibikers. Just wrong!

wayne
Said this on 8-28-2010 At 05:23 am

samuel has a few sites now be careful if things look to good to be true its because they are check out company before parting with your hard earned money

Samuel Hans
Said this on 1-16-2010 At 07:37 am

If you have any question, please do not hesitate to contact us.

Kind Regards
Samuel Hans
Manager

DUTA EXPORT
Official :
Jl Asia Raya Kompl Asia Mega Mas BL LL/125B
Medan Sumatera Utara 20122
Indonesia
Hotline : +628-576-0773287
Phone   : +626 169-492770
Fax     : +626 169-492771
Email : sales@dutaexport.com
Page  : www.dutaexport.com
MSN   : dutaexport@hotmail.com

Warehouse / Inventory Located Jl. Dusun Sari RT/RW 0302, 61457 , surabaya
Jawa Timur Indonesia
Email : contact@dutaexport.com or warehouse@dutaexport.com

wayne
Said this on 2-2-2010 At 07:34 am

you ripped us off we will tell every one to make sure you dont do it to anyone else this company is fake they are all liars stay away

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