]]>Newsweek has an article about outsourced concieges serving in the mid-range hotels. These service personnel may serve as good or even better than a qualified concierge, but they are not a member of the professional association of concierges.

Article from Newsweek
, Feb. 19, 2007 issue
“He’s downstairs at the
desk, and he looks and sounds like the hotel concierge. He even made
your dinner reservations and got your clothes cleaned. But he, or she,
may not be a concierge, but a ringer: a ticket broker whose company
pays the hotel to let him pretend to be.

Outsourcing concierges is becoming popular, especially at midtier hotels… “